|Job Title:||Account Manager|
|Contact Name:||Anna Bonczchowska|
|Job Published:||August 27, 2019 11:03|
My client is looking for Account Manager to join the company serving the defence, security, transport and energy industries to provide support to the Customer Service Department. The ideal candidate will be a key member of the team with strong customer service & communication skills and previous experience of customer account administration.
About the Role:
*To provide a professional customer interface.
*To liaise with Planning, Procurement and Manufacturing departments to ensure delivery to customer schedule requirements.
*Progress customer issues to the mutual satisfaction of the business and our customers.
*Expedite critical deliveries through the business, exploring and unlocking bottlenecks.
*Ensure the delivery of our key contractual and support commitments.
*Attend weekly/monthly delivery schedule reviews.
*To liaise internally providing an update to any change to requirements of the agreed customer schedule and company priorities.
*Support the cash collection process to maximise our cash flow.
*Process customer orders through the MRP system.
You will have the following experience:
*Customer focused but with strong understanding of the impact on the business
*Effective and persuasive influencer; Good clear presenter; Good communication skills both verbally and in writing
*Works effectively with others
*Using MRP system
*High level of IT skills, experience utilising Microsoft Office products (Excel, Word, PowerPoint and Outlook)
*Direct customer interface experience
*Aerospace experience (military & civil)
*Project / Task Management skills
*Commercial awareness with good knowledge of terms and conditions
*Export Controls awareness
*Degree, preferably in business, marketing or a technical discipline
Competitive £ + benefits
If you are a good match then please apply with a CV to learn more about this truly fantastic opportunity to work for a market leader who has an enviable reputation.
Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time. Services advertised by Electus Recruitment Solutions are those of an Agency (perm). These roles are permanent positions.
This is a permanent position.
Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.