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Application Engineer AV Network

Application Engineer AV Network

Job Title: Application Engineer AV Network
Contract Type: Permanent
Location: Hounslow, London
Industry:
Salary: £40000.00 - £45000.00 per annum
Start Date: ASAP
Reference: BBBH17215_1626438598
Contact Name: Neil Tovey
Contact Email: neil@electusrecruitment.co.uk
Job Published: July 16, 2021 13:30

Job Description

Your technical expertise on AV network products will help you to assure a high level of service, support and solutions of the AV Network product line. As an Application Engineer AV Network, you will support customers on design requests, commissioning and troubleshooting technical issues.

You will have the opportunity to work for a leading manufacturer of professional AV system integration products including AV control systems, computer-video interfaces, switchers, matrix switchers, distribution amplifiers, audio amplifiers, speakers, twisted pair and fiber optic equipment, video scalers, AV signal processors, AV streaming products, classroom sound field systems, and high resolution cable. A corporate benefits package and transparent career development opportunities are on offer within this vibrant Engineering environment.

About the job:

Our client currently requires an Application Engineer AV Network to support customers with commissioning and troubleshooting. You can be base in the UK or Netherlands. The role will include;
Pre-sales
lProvide general information on AV Network products and other products.
lDesign dedicated AV networks (e.g., routers, switches, firewalls, VPN, QoS,)
lProvide project and design assistance for corporate network design where AV Networks need to be integrated.
lPerform in-house testing of technical inquiries from resellers/ end-users
After-sales
lProvide on-site commissioning service including the documentation required
lProvide troubleshooting in case of technical problems over the phone/ by mail and log these in the appropriate applications.
lPerform in-house testing of technical issues experienced by resellers/ end-users
lReport technical issues to the R&D department via the appropriate applications
lLiaise with the other team member(s) and upper management to advise of issues reported by customers
lTroubleshoot on-site at the request of the Streaming support manager or the Technical Services Director
Marketing
lProvide new product ideas and changes to future product
lDevelop product loyalty among the resellers and end-users
lYou may be involved as a trainer during internal trainings and the companies Institute Schools.

About you:
As an Application Engineer AV Network your skills and qualifications will ideally include:
*Strong personal contact handling skills and active listening
*Proven hands-on network engineering experience
*Current CCNA or comparable certification (If expired no longer than 2 years)
*Solid understanding of the OSI or TCP/IP model
*Deep understanding of networking protocols (e.g., Multicast, IGMP, 802.X, QoS)
*Hands-on experience with monitoring, network diagnostic and network analytics tools
*University or University of Applied Sciences (under graduate) degree in Computer Science or a related subject
*Proficient language skills in English
*Native or proficient spoken language skills in German

Application Engineer AV Network
Heathrow - England or Amersfoort - Netherlands
£40,000 - £45,000
Permanent

Keywords: Application Engineer, AV, AV Network, Audio visual, Technical support, Product testing, Networks, routers, switches, firewalls, VPN, QoS, CCNA, OSI, TCP/IP, networking protocols, Multicast, IGMP, 802.X, QoS.

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This is a permanent position.

Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.