|Job Title:||Business Analyst|
|Contact Name:||Lauren Byrne|
|Job Published:||November 23, 2020 12:24|
This role of Business Analyst plays a key part in designing, implementing and improving new processes and ways of working in a fast-paced, multi-faceted operational environment. The successful candidate will lead on data analysis and continuous improvement initiatives, managing and communicating with stakeholders across the Spot Checks Programme including Operational, Policy and Regulatory colleagues as well as
working closely with our external service providers.
*Lead on the analysis of spot check related data to identify root causes of defects/failure
*Make clear recommendations for process/service improvement. Define operational pilots, test scenarios etc. Analyse and report on test/pilot outcomes and results, adjusting proposed solutions as appropriate
*Provide BA support to our new Operations team, including process documentation, design of training and coaching material, performance and productivity baselining, demand and capacity analysis and workload analysis and segmentation
*Build and manage productive and effective relationships with other members of the wider Programme
*Identify and manage important stakeholders, tailoring communication to their needs, and work with teams effectively and collaboratively across the organisation.
*Support the development and communication of change and business improvement principles, guidelines and best practice build knowledge and optimise service delivery
*Work with other parts of the business on provision and analysis of data (e.g. businesses, process, outcomes etc.) to inform policy, science, insight, process improvements and communications
Essential Skill and Experience
*A solid track record of delivering service/performance improvements, efficiencies, and enhanced user experience.
*Solid experience of the principles of operational excellence and how to ensure new services and ways of working are successfully implemented and embedded.
*Structured approach and analytical thinking, with the ability to translate data and insights into improved processes and workflows
*Extensive experience of data analysis and modelling
*Excellent knowledge of Excel and experience of working with databases
*Highly motivated, committed and passionate
*Flexibility in approach, comfortable working in an environment that is fast moving and subject to ongoing change.
*A team player, with good collaboration and influencing skills, with experience working within a complex organisation and with challenging stakeholders
*Strong written, verbal communication and presentation skills
*Independent working requiring minimal guidance/supervision
Location: Home based initially
Duration: 4 months
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.
Electus Recruitment Ltd is acting as an Employment Business in relation to this vacancy.