Change and Business Improvement Analyst
|Job Title:||Change and Business Improvement Analyst|
|Contact Name:||Lauren Byrne|
|Job Published:||October 14, 2020 09:09|
The Change & Business Improvement Analyst plays a key role in designing, building and implementing new operating models and digital services in line with the company's strategic priorities, focusing on efficiency, effectiveness, regulatory outcomes, and improving the user experience.
They are responsible, at a project level, for baselining current activities, articulating business and user requirements, designing and implementing new services, processes, organisational structures and ways of working, as well as providing continuous improvement support to company operations.
This is an exciting opportunity to help them lead, drive and deliver significant change across the business, driven by a new strategy and a number of new and challenging transformation programmes.
*Support the build of comprehensive transformation plans and business cases through the development of detailed cost/benefit models, and track benefits realisation post implementation
*Undertake business analytics; including performance and productivity baselining, demand analysis, impact and feasibility analysis, scenario modelling, activity-based costings and benefits tracking
*Collaborate with digital, customer insight, technology, policy and operations teams in the design and the delivery of services and functions, which are efficient, effective and user centric
*Work with stakeholders to help gather and refine requirements for future operating models
*Design future state processes, workflows and user journeys, contributing to the production of full end to end target operating models and organizational designs
*Experience of supporting business transformation activity that balances exceptional delivery for users, with the needs of operations and the business
*Structured approach and analytical thinking, with the ability to translate data and insights into improved processes and workflows
*Experience of data analysis and modeling, with a focus on building financial activity-based cost/benefit models
*A solid track record of delivering performance improvements, efficiencies and enhanced user experience.
*Excellent knowledge of Excel/VBA and experience of working with databases
*Experience of working on large scale transformation programmes, ideally within a central government or regulatory context
*Experience of working with data structures and an understanding of data mapping and data architecture
*Experience of developing services to Government Digital Service Standards, using agile.
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.
Electus Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
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