Client Success Manager

Client Success Manager

Job Title: Client Success Manager
Contract Type: Permanent
Location: London
Salary: Negotiable
Reference: HQ0000001_1498136747
Contact Name: Dan Young
Contact Email:
Job Published: June 22, 2017 14:05

Job Description

Client Success Manager
Competitive (DOE)

Are you an experienced Client Success/Account Management professional with a track record of working within SaaS, Big Data or Digital Platforms? Want to join an exciting start-up looking to develop on their successful UK Market development? Here's an opportunity to join a forward thinking and innovative tech solution in central London.

The client is a successful Analytics platform that offers various marketing solutions and developments across various media platforms. Allowing Marketers to easily manage multiple data sources and campaigns, giving clear reporting across marketing performance and decision making processes. With added AI, data management and innovations they have grown their EMEA business rapidly and need an experienced CSM on-board to look after relations with a number of key clients.

The Role
An experienced Customer Success Manager will work with existing clients ensuring smooth delivery of products, understanding of solutions and on-going development of relationships. They will take a proactive approach in order to grow, develop the current business and create long term relationships with clients, ensuring smooth on boarding, training and technical support.

About You
*Minimum 3 Years - Customer Success/Account Management experience
*Client facing experience with the ability to communicate and influence at all decision making levels. Commercially astute.
*Knowledge and Experience of digital platforms, preferably within a Digital Advertising, Media or Marketing Technology environment
*Knowledge of SaaS - Technical Understanding of solutions
*Project Management Experience, ability to manage stakeholders both internally and externally
*Knowledge of Data analytics - SQL/Excel etc.
*Self-motivated with an excellent work ethic
*First-rate communication and presentation skills

This is a great opportunity to join an established business with a start-up feel and to get into a company with big forecasted growth and large market penetration available.

How to Apply

Please contact Daniel Young or apply here. Daniel will then be in touch to discuss this role in more detail with you.

Electus Technology and Digital Solutions provides specialist recruitment solutions to the tech and digital industries. So you can also find me on LinkedIn just search Daniel Young to discuss other potential opportunities.

This role is a permanent position

Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.