Customer Account Executive

Customer Account Executive

Job Title: Customer Account Executive
Contract Type: Contract
Location: Cheltenham, Gloucestershire
Salary: Negotiable
Start Date: ASAP
Reference: 895118_1535726577
Contact Name: Bradley Baxendale
Contact Email:
Job Published: August 31, 2018 15:42

Job Description

Are you a Customer focused Account Executive? Have experience liaising with multiple departments to ensure delivery meets customer schedule requirements?

You should be capable of proactively managing your own time and workload to ensure deadlines and are objectives are achieved.

Do you prefer contract work, within a professional organisation known for having a proven track record of delivering to a high standard?

If you have the above skills, then we would really like to hear from you.

As part of your role you will be responsible for:

~To provide a professional customer interface.
~To liaise with Planning, Procurement and Manufacturing departments to ensure delivery to customer schedule requirements
~Progress customer issues to the mutual satisfaction of the business and our customers.
~Expedite critical deliveries through the business, exploring and unlocking bottlenecks.
~Ensure the delivery of our key contractual and support commitments
~Attend weekly/monthly delivery schedule reviews
~To liaise internally providing an update to any change to requirements of the agreed customer schedule and company priorities.
~Support the cash collection process to maximise our cash flow.
~Process customer orders through the MRP system

You will have the following experience

~Direct customer interface experience
~Aerospace experience (military & civil)
~Project / Task Management skills
~Commercial awareness with good knowledge of terms and conditions
~Export Controls awareness
~Well organised and confident individual able to take the lead on Customer issues
~Customer focussed but with strong understanding of the impact on the business
~Effective and persuasive influencer
~Good clear presenter
~Proactively able to manage own work to in order to achieve objectives
~Use own initiative within the scope of the role
~Plans work and delivers on time
~Seeks solutions to problems encountered
~Makes timely decisions within the scope of the role
~Demonstrates a "Can do" positive attitude
~Experience of MRP systems

Title: Customer Account Executive
Pay Rate: Competitive
Location: Cheltenham

Key Skills

Customer service, Communication, organisation, Planning

If you are a good match, then please apply with a CV to learn more about this truly fantastic opportunity to work for a market leader who has an enviable reputation.

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days, please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This position is for a 12 months FTC (Full Term Contract)

Electus Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

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