Infra Operations Engineer

Infra Operations Engineer

Job Title: Infra Operations Engineer
Contract Type: Permanent
Location: Epsom, Surrey
Salary: £50000.00 - £60000.00 per annum
Start Date: ASAP
Reference: BBBH17515_1637078799
Contact Name: Kathrine Gorman
Contact Email:
Job Published: November 16, 2021 16:06

Job Description

Infra Operations Engineer

The Infrastructure Operations Engineer position is a hands-on role to manage, monitor and support the server infrastructure (both physical & virtual), storage infrastructure (primarily Isilon & NetApp), backup solutions and other services including DHCP, DNS. Working within the Infrastructure Operations Team you will provide support with monitoring, providing operational support & services, resolving incidents, implementing customer requests and deploying infrastructure.

Key Responsibilities:

- Supporting and monitoring the global infrastructure server environment using vRops, HP OneView, SCOM and other tools.
- Capacity management for infrastructure server resources, both reporting and responding to
- Responding to incidents from either users or our alerting systems.
- Monitoring storage infrastructure, backups, assisting with file restores (from Rubrik and other backup platforms) and data archive requests.
- User and Active Directory groups creation, modification, deletion.
- Managing, supporting, monitoring of DHCP server/services.
- Building, configuring and troubleshooting Windows Server (all versions) via PXE boot, hardening & decommissioning.
- Troubleshooting Citrix XenApp issues with published/streamed applications as well as shared desktops.
- Writing knowledgebase documentation, processes and assisting to team members

To be successful in this role we would expect you to have hands-on experience with:

- Managing, supporting and monitoring a Windows server platform (all versions, including current)
- Managing, supporting and monitoring a VMWare ESXi and Microsoft Hyper-V virtualisation platforms.
- Managing, supporting and monitoring a Citrix XenApp server estate.
- Managing and monitoring server and storage hardware (HP & Cisco preferred).
- Proactive maintenance and responding to user incidents.
- Managing and monitoring of Rubrik and Commvault backup platforms.
- Server build processes, both physical and virtual.
- Active Directory and security group modification.
- L1/L2/L3 troubleshooting of infrastructure issues and resolving of alerts.
- Datacentre access management.
- Liaising with managed service platform providers.
- Cloud computing, including Microsoft Azure IaaS, PaaS and other vendor's SaaS solutions.
- Experience with working with other teams across the globe.

You must also be able to demonstrate experience with:

- Microsoft monitoring systems (SCOM & SCCM preferred).
- Managing and monitoring storage platforms (EMC and NetApp Preferred).
- Service Now and reporting systems
- Citrix XenApp (Virtual Apps & Desktops)
- Citrix Netscaler.
- Microsoft Windows Server (all versions, including current).
- Active Directory, DNS, DHCP.
- VMWare (all versions, including current).
- NetApp, EMC Isilon fundamentals.
- Rubrik technology/platform.
- Networking fundamentals.
- Linux server basics.

Desirable Technical Experiences

- System Management Systems (SCOM, SCCM, McAfee) fundamentals.
- ITIL Fundamentals.

Behavioural Competencies

- Proven experience of delivering process efficiencies and improvements.
- Clear and fluent English (both verbal and written).
- Ability to build and maintain efficient working relationships with remote teams.
- Demonstrate ability to take ownership of and accountability for relevant products and services.
- Ability to plan, prioritise and complete your own work, whilst remaining a team player. <
- Willingness to engage with and work in other technologies.


Position - Infra Operations Engineer - Permanent

Location - Epsom

Salary - from £50k - £65k

Apply for this role if you have experience with supporting, monitoring and administering a large server environment as well as proven experience troubleshooting issues within a large (5000+ user, multi-region) environment. We are looking for someone who can be dynamic and a real problem solver.

Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This is a Permanent Role

Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

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