|Job Title:||IT Coordinator|
|Location:||South Wales, Wales|
|Salary:||£25000 - £30000 per annum|
|Contact Name:||Andres Meneses|
|Job Published:||August 24, 2017 17:35|
Your experience and record as an IT coordinator and ability to support one of the biggest programs within my client as well as having the ability responding to request change for data storage, application, networks and operating systems would make you an asset to the business
You will be working for a world-leader in the integration of cutting-edge defence and security systems, delivering decisive advantage to military, government and civil customers worldwide. A good salary, corporate benefits package and transparent career development opportunities are on offer within this vibrant environment.
The role will involve providing day to day support and customer interaction for break fix and troubleshooting issues including proactive maintenance for applications and services. Also you will be working providing Impact/Risk Assessment to the Change Control Board, and resolving to criticality levels as appropriate, whilst defining areas of improvements and opportunities and following quality management procedures in a process-driven team.
Below are some further details on the role. At the bottom of the page is where you can apply.
About the job:
*Responsible for defining the priorities for the development of the Service Desk and the Shared Data environment supporting the main programme.
*Troubleshooting and Maintenance of the programme data through the Service Desk management system.
*Assisting other members of the support team in matters associated with Change & Release Management
*Monitoring and replying to any programme request for change VIA the Service Desk Management System
*Liaising with 2nd Line and 3rd Line Support, Problem Manager for the completion of Changes and Releases
*Update End-Users on Request for Change results
*Contribute and provide forward Schedule of Change and Risk/Impact Assessments to the Change Control Board
Required Skills & Abilities:-Technical knowledge in one or more of the following areas:
*Practical experience of managing Requests for Change through to completion Excellent written and communication skills
*Database Administration experience
*Excellent Customer Service skills
*Good problem solving skills
*Good all round IT skills
*Practical Knowledge of ITIL V3
Required Education & Experience
A HND in an IT related discipline or related field is preferable or College level education with significant background and experience in IT
Salary:DOE + Excellent Benefits
Skills: IT , Coordinator , change request , 2nd lne , 3rd line , Service desk , impact assessment , risk assessment ,
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.
Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.
This is a Permanent position.
Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.