IT Technician 1st/2nd Line Support

IT Technician 1st/2nd Line Support

Job Title: IT Technician 1st/2nd Line Support
Contract Type: Permanent
Location: Stonehouse, Gloucestershire
Salary: Bonus + pension
Start Date: ASAP
Reference: 896908_1599579646
Contact Name: Kevin Raymond
Contact Email:
Job Published: September 08, 2020 16:40

Job Description

1st - 2nd Line Support IT Technician

Due to expansion a leading documentation and data management business to the defence sector are looking to recruit a 1st/2nd Line Support Technician on a permanent basis. You will work in their busy office in Gloucestershire. Excellent training and career progression opportunities are available to the right candidate.

Read on for the job details. To apply click the button at the bottom of the page.

Key Skills:
*Good knowledge of Microsoft Server and Active Directory management of users and desktop systems. Excellent Group Policy skills.
*2-3 Year minimum experience of supporting desktop users with Windows 10. Both in person and via remote support tools.
*Using WSUS to keep desktops and server patched fully.
*Updating firewalls and security appliances.
*Excellent written and verbal communication skills, adeptness to problem solving, together with strong customer service focus and the ability to work under pressure to tight deadlines.

Desirable Skills:
*Microsoft certification in Windows 10 desktop support
*Knowledge of Lansweeper and Windows scripting
*Switch management - knowledge of VLANS and stacking (Dell switches)

Gloucester, Gloucestershire
Salary: Dependent on Experience

Key Skills: 1st Line, 2nd line, Infrastructure, Switches, Windows 10, Active Directory, Group Policy, Firewalls, security, Dell

Please note: Due to the nature of the work the successful candidate must be eligible for MOD Security Clearance.

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This role is a PERMANENT position

Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.