Network monitoring Engineer
|Job Title:||Network monitoring Engineer|
|Location:||Doncaster, South Yorkshire|
|Contact Name:||Bradley Baxendale|
|Job Published:||October 12, 2018 14:06|
As part of your role you will be responsible for:
Perform Event Management in monitoring multiple services (WAN, LAN, Server and Firewall Infrastructure)
Perform Incident Management of the above services and infrastructure in line with agreed customer specific SLA's
Manage internal and external customer expectations for all incidents
Manage operational critical success factors, service metrics, and KPI's performing routine auditing and reporting for customer specific contracts
Integrate and escalate incidents with internal 3rd line support at an agreed stage of the incident management process
Understand service baselines within the asset and configuration management platform for all monitored customer services
You will have the following experience
Sound demonstrable experience of working in a high-pressure service and operational environments for Government agencies.
Strong customer support and demonstrable incident diagnosis capabilities
A thorough understanding of "Service Operations" and certification to at least foundation level in the ITIL V3 Framework
Good knowledge and appreciation of technologies such as CISCO, Juniper, Dell. This role would expect a working knowledge of CISCO with CCNA being preferable.
Good leadership qualities with the ability to communicate (written and verbally) at all levels both internally and externally
Ambition and the willingness to do a good job first time
Title: Network Monitoring Engineer
Pay Rate and Bens: Competitive Rate
Key Skills Network, infrastructure, IT, Engineering, IT support, Firewall, Server
If you are a good match then please apply with a CV to learn more about this truly fantastic opportunity to work for a market leader who has an enviable reputation
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.
This is a 3 Month Contract
Electus Recruitment Ltd is acting as an Employment Business in relation to this vacancy.