Senior Infrastructure Engineer
|Job Title:||Senior Infrastructure Engineer|
|Contact Name:||Anna Bonczchowska|
|Job Published:||July 05, 2019 16:56|
The Senior Infrastructure Engineer is primarily responsible for supporting the core data centres and IT infrastructure. This role is critical to the core infrastructure service layer, requiring a technical expert who is able to manage complexity and deliver key infrastructure upgrades and services while assuring company's ability to deliver both internal and external services.
About the role:
*Responsible for the agile delivery a of reliable, secure, and cost-efficient IT infrastructure across all supported systems.
*Works closely with architecture teams to Identify and define management and monitoring regimes to ensure delivered capabilities operate effectively
*Actively monitors failure, performance and capacity trends and proposes adjustments to maintain successful IT services.
*Plays a key role in operational Data Centre projects and activities to ensure they are planned, resourced and delivered to meet requirements.
*Drive a continuous improvement ethos, leveraging digitisation and automation to support effective IT services.
*Adheres to established incident, problem and change management processes.
*Oversees upgrades for hardware and software platforms and environmental services.
*Communicates with senior managers to advise, influence and determine strategic business needs.
*Completes, reviews, maintains and updates system documentation and support procedures.
*Ensures daily/weekly/monthly processes are valid, fit for purposes and executed according to documented checklists and KPIs.
*Plans and executes maintenance and remediation of security vulnerabilities in collaboration with other technical competencies in accordance with change management guidelines
*Plans regular system restores with BC/DR and account and service management to verify data backup techniques for continuity and preparedness
*Deliver cross functional improvement projects where applicable utilising the 6 Sigma methodology.
*Attend internal operations reviews, customer engagement, and service improvement meetings as needed.
*Identify, engage and ensure third-party support and delivery resources to supplement the team effectively during high peaks of demand or specific project work.
*Carry out a programme of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment.
*Effectively manage deliverables: Incidents, Small Works Projects and Technical leadership of major implementation and upgrade projects.
*Adherence of SLA's and the regular reporting KPI's.
*Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements.
*Proactively identify and manage risk via the IT Risk Management process.
*Maintain effective Asset Management and license compliance, system vulnerability management as required.
*Work in close cooperation and coordination with the Network Services Engineers and the Remote Site Services Team Leads to create a seamless user service experience.
You will have the following experience:
*Knowledge of Data Centre Management, covering power and cooling as well as design and implementation of infrastructure (hardware, software and network), maintenance and operations.
*IT technical certifications in one or more of the following technology areas: HP Server, VMWare, Microsoft Server 2012/16, Citrix Xendesktop, HP 3PAR, Brocade fibre channel, Active directory, SCCM, App-V, SCOM, SCEP or Bitlocker.
*Expert knowledge in the implementation, support and administration of Microsoft Windows Server (2008/2012/2016)
*Expert in VMware ESX 5.5/6+ and vSphere
*Demonstrated expertise in Windows Active Directory (DNS/Group Policies)
*Demonstrated experience in preparing and managing Service Level agreements, KPI reports and metrics across all services within Data Centre.
*Ability to learn complex systems and business processes and define requirements for solutions
*ITIL qualifications and practical application experience within a service centric organisation
*High level of proficiency in MS Project or other robust scheduling/schedule presentation tools.
*Experience with data centre automation, provisioning tools and technologies such as Nightwatchman, Chef, Puppet or use of PowerCLI
*Data Centre certification
*Qualification in VCP-DCV a plus
Senior Infrastructure Engineer
Competitive salary + benefits
Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time. Services advertised by Electus Recruitment Solutions are those of an Agency (perm). These roles are permanent positions.
This is a permanent position.
Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.