Senior Network Operations Engineer

Senior Network Operations Engineer

Job Title: Senior Network Operations Engineer
Contract Type: Permanent
Location: Surrey, England
Salary: £32000.00 - £45000.00 per annum
Start Date: ASAP
Reference: BBBH17372_1633339661
Contact Name: Kathrine Gorman
Contact Email:
Job Published: October 04, 2021 10:27

Job Description

Senior Network Operations Engineer

My client is looking for Senior Network Operations Engineer who has experience within 2nd or 3rd line support environment. The Senior Network Operations Engineer position is a hands-on role to manage, monitor and support the network infrastructure and services. Working within the Network Operations Team you will provide support with resolving incidents, implementing customer requests, delivering on projects, proposing service improvements, and mentoring more junior members of the team.

Key Responsibilities

- Respond quickly and effectively to network issues, incidents, and outages.
- Resolving up to 3rd line network related incident support calls.
- Evaluating network change requests.
- Perform system maintenance and upgrade tasks.
- Use and configure network monitoring tools to identify and address issues before service degradation occurs.
- Maintain technical documentation, network diagrams, processes, and procedures.
- Action tickets in the Network Operations Team's queues in accordance with company defined best practice.
- Participate in 24 x 7 out-of-hours rota as required.
- Delivery of BAU project work and user requests.
- Evaluating network performance issues.
- Keep abreast of developments in networking and network monitoring.
- Identifying opportunities for service improvement via automation or procedural change.


To be successful in this role, we would expect you to have in depth industry experience with:

- Cisco Catalyst and Nexus switching technologies.
- Cisco ASR and ISR routing platforms.
- BGP and OSPF.
- Wireless LAN technologies.
- Working within a helpdesk / support environment, dealing with customer issues through to resolution.
- Excellent troubleshooting skills.
- Knowledge of monitoring & reporting systems.
- Valid UK Driving license
- WAN optimization technologies.
- Quality of Service functionality.
- SD-WAN technologies

Desirable Experience

- Extreme wireless platforms
- Riverbed Steel Connect.
- Riverbed Steelhead.
- SolarWinds.
- Thousand Eyes.
- Cisco ISE.
- Microsoft NPS


Position - Senior Network Operations Engineer - Permanent
Location - Multiple locations across the UK (flexible working)
Salary - £32k - £45k

Keywords - Helpdesk, 2nd or 3rd Line Support, incident support, network, network performance, CCNP

Apply for this role if you have 2nd or 3rd line Network support experience and if you can resolve network performance issues effectively. Our client understands that different people have different priorities, which is why they are here to support you. Flexible and remote working is a central part of my client's culture. So, talk to them about what's ideal for you, from reduced weeks to buying more leave over the school holidays. And if you're returning from a career break, ask them how they can help you transition back into work.

Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This is a Permanent Role

Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.