Supplier Management Officer
|Job Title:||Supplier Management Officer|
|Contact Name:||Lauren Byrne|
|Job Published:||February 15, 2021 14:57|
They are looking for someone who has a solid# background in service delivery partner/supplier management, preferably in a transactional, contact centre or field operations environment. It is essential to note that they are working collaboratively with their partners to collectively deliver the required outcomes and are not in a more traditional client/contractor way. The successful candidate will understand this distinction and will have experience working in this way.
*Responsibility for managing and reporting performance of their partners, ensuring that they are fully utilised and are effectively managing performance against expectations on delivery and quality.
*Working collaboratively with partners on capacity planning models to ensure effective management of work and resources across the end-to-end service.
*Assist in the management of the workload pipeline for partners, including the prioritisation and allocation work by geographic region.
*Track and manage partner allocations and in-flight.
*Plan / Co-ordinate the daily weekly and monthly partner meetings.
*Assist in the preparation of meeting decks and associated management information.
*Capture and record actions from meetings and log, track and manage risks and issues
*Work collaboratively with their partners to ensure that they are appropriately prioritising spot check activities, are targeting effectively, are proportionate, and that we are adapting to changes rapidly
Essential Skills and Experience
*Solid partner/supplier management experience, ideally in transactional services, contact centre or field operations.
*Skilled in partner/supplier performance and relationship management.
*Planning, co-ordination and organisational skills with the ability to meet challenging deadlines
*Risk management experience in terms of identifying supplier risks and potential challenges that may affect the programme.
*Highly analytical with an excellent attention to detail.
*Exceptional communication skills and the ability to build consensus and relationships among managers and senior stakeholders
*Creative problem solver with a passion for continuous and the ability to take the lead when needed
*A positive and energetic team player who us able to work at pace
*Ability to adapt to an ever-changing environment and react quickly to emerging challenges
Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.
Keywords: government, public sector, supplier management, partner management, supplier engagement
Electus Recruitment Ltd is acting as an Employment Business in relation to this vacancy.