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Technical Customer Support Engineer

Technical Customer Support Engineer

Job title: Technical Customer Support Engineer
Contract type: Permanent
Location: Poole
Salary: £30000 - £33000 per annum
Start date: 2022-06-09
Reference: BH-17949
Contact name: James Beswarick
Contact email:
Published: 14 days ago

Job description

Your knowledge of Automation or Robotic equipment will make a  would make a real impact for my client.

My client designs, manufactures and distributes highly sophisticated equipment for use in Electronics Manufacturing Industries, they operate on an international level and due to continued growth are currently seeking a. Technical Customer Support Engineer.
The main purpose of this role will cover not only their own product ranges but offers the
potential to work on other high end capital equipment, both domestically and

Career progression is seen as a key part of company strategy.

They are looking for a Technical Support Engineer to join them:

Duties and Responsibilities will include

Provide on-site installation, validation and commissioning of equipment
  • Perform on-site troubleshooting, service and repairs
  • Provide high level technical support to external customers at their location.
  • Provide on-site training to the customers
  • Assist with Trade Show activity
  • Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
  • Timely and professionally handle field service calls and issues arising from the field service visits
  • Timely complete and submit all required paperwork
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
  • Attend future training courses as part of a continuous improvement program in any of the Europlacer products
To be suitable for this role you will:
  • You will ideally have previous experience and have good knowledge of Automation/Robotic systems using Servo / Linear motors
  • You will have good experience within Troubleshooting, servicing and repairs on Electronic systems
Technical Support Engineer
Poole, Dorset South West (Flexible working will be offered)
Up to £33K +  Benefits including Bonus, Flexible Working & More

Automation, Robotic, Field Service Engineer

This is a fantastic opportunity to join a globally recognised company, who are keen to develop and enhance your skills further whilst being exposed to a variety of projects across multiple domains.

Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to British Citizens. Applicants who meet this criterion will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to several high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days, please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This role is a permanent position